Order Processing

Your order will be processed and scheduled for shipment on the same day it is placed.

For in-stock items, shipment is typically arranged within 24-48 hours.

Shipping Methods:

We offer multiple shipping options, including:

✓ DHL / FedEx (Express Shipping)

✓ Air Freight / Sea Freight

Shipping costs are calculated based on actual weight/dimensions.

Tracking & Logistics:

A tracking number will be provided once your order is shipped.

You may track your shipment status using the provided tracking details.

Potential Delays:

In case of delays due to:

  • Low stock availability • Custom production lead times • Unforeseen circumstances (e.g., customs clearance)

We will:

✓ Notify you immediately

✓ Work with you to find the best solution

Receiving Your Order:

Upon delivery, please inspect the package before signing for receipt.

If the outer packaging is damaged or the products show any irregularities:

✓ Take photos as evidence

✓ Refuse acceptance (if necessary)

✓ Contact us promptly for assistance

This ensures a smooth and transparent shipping experience for all our customers. Let us know if you have any further questions!