Order Processing
Your order will be processed and scheduled for shipment on the same day it is placed.
For in-stock items, shipment is typically arranged within 24-48 hours.
Shipping Methods:
We offer multiple shipping options, including:
✓ DHL / FedEx (Express Shipping)
✓ Air Freight / Sea Freight
Shipping costs are calculated based on actual weight/dimensions.
Tracking & Logistics:
A tracking number will be provided once your order is shipped.
You may track your shipment status using the provided tracking details.
Potential Delays:
In case of delays due to:
- Low stock availability • Custom production lead times • Unforeseen circumstances (e.g., customs clearance)
We will:
✓ Notify you immediately
✓ Work with you to find the best solution
Receiving Your Order:
Upon delivery, please inspect the package before signing for receipt.
If the outer packaging is damaged or the products show any irregularities:
✓ Take photos as evidence
✓ Refuse acceptance (if necessary)
✓ Contact us promptly for assistance
This ensures a smooth and transparent shipping experience for all our customers. Let us know if you have any further questions!